Customs & Import Fees

What is Customs Duty?

Customs Duty is a charge applied by the local customs authority when goods are imported into a different country or customs territory. This fee is determined by the regulations of the country where the goods are being imported.

If Customs Duty is required by your territory, you’ll be responsible for paying it to the authorities. The amount payable depends on your country’s specific regulations and is usually calculated based on the value and type of goods being imported.

Do I need to pay Customs Duty fees at Vivobarefoot?

You don’t need to pay customs fees when shopping on our USA, UK, Switzerland, France, Germany, Netherlands, and EU stores.

For all other stores, you may face customs charges issued by your local customs authority. Please see below for further information.

What if I don’t pay the Customs Duty?

If you decide to refuse the customs fee, we must confirm with the courier that your parcel will be returned to Vivobarefoot before processing a refund for your order. In some instances, a shipping and handling fee may be deducted from your refund.

If you’re still unsure whether you’ll be subject to customs fees, we recommend contacting your local customs office for more information before placing your order with us.

What is Sales Tax?

Sales Tax, also known as VAT or GST, is a tax charged on the supply of goods or services. Vivobarefoot is generally registered for Sales Tax in all the countries it ships to, so we’ll charge you the Sales Tax as part of the checkout process. We collect Sales Tax from you on behalf of the local tax authorities and then pay this directly to the local tax authority.