Do I get a cancellation email I can keep for my records?

Yes, you will. Once your cancellation has gone through, we’ll send you an email confirming it. It’s a good idea to keep hold of this, as it can come in handy if you ever need to reference it with your bank or payment provider, for example if a pending payment takes a little while to clear.

If you can’t see the email, have a quick look in your spam or junk folder.