Unfortunately not. Orders can only be cancelled in full, so it’s not possible to remove individual items once you’ve checked out. This applies even if our VivoSupport team requests the cancellation for you, so we won’t be able to cancel specific items on your behalf either.
If there’s something in your order you no longer want, the easiest option is to let it arrive and send back anything you don’t need through our returns portal. You’ve got 100 days to return unwanted items, so there’s plenty of time to try them on, feel the difference and decide what’s right for you.
Alternatively, if you’re still within the 15 minute window, you could cancel the full order and place a new one with just the items you’d like to keep.
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