The footwear sold on the Revivo website comes from a variety of sources, including customer returns and leftover stock from previous seasons. This includes:
- Reconditioned Footwear: Shoes that have been worn and sent back to us are carefully reconditioned and then sold.
- Lightly Worn or Unworn Returns: Styles returned immediately or within our 100-day return guarantee program, which have seen very little wear or none at all.
- Leftover Stock: New shoes from previous seasons that are still in perfect condition but sold at a small discount.
Wherever they come from, each pair is carefully inspected and graded according to condition. They’re steam cleaned and sanitised—inside and out—before our skilled makers step in. Burst seams are re-stitched, torn or weak areas are patched, un-stuck seals and soles are re-bonded. Broken eyelets and lace hooks are carefully replaced. Damaged laces and insoles are replaced with new (the old insoles are recycled). Thin or damaged soles are skilfully replaced.
Once that's done, they're priced according to their condition and uploaded onto ReVivo.com ready for their next adventure.
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