If you’re worried that your shoes might be beyond repair because they’re really worn out, we suggest getting in touch with us before sending them in. Here’s what to do:
Take Clear Photos: Snap several clear pictures of your shoes, especially the parts that are most worn or damaged. This will help us assess their condition accurately.
Contact Us: Email our customer service team at revivo@vivobarefoot.com with the photos attached. Include a brief description of the issues you’re having with your shoes.
Assessment and Advice: Our team will review the photos and give you an assessment. We’ll let you know if the shoes can be repaired and what the repair process will involve. If the shoes are beyond repair, we’ll advise you on the best next steps.
