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We’d love to hear from you! Please fill out all the information and feel free to share pictures if it helps. One of our Barefoot Buddies will get back to you as soon as possible!

If you have an order number, please enter it here. (For example UK123456789)

Please note, if you purchased Vivobarefoot items at another retailer, you'll need to arrange return the purchase to that retailer.

Let us know what size of the Vivo in question

Inside each Vivobarefoot shoe you'll find a small label with a QR code. Below the QR code you'll see a product code (e.g. 309533-02) and a date (e.g. 25/10). Please enter both numbers here exactly as shown.

Highlight any areas of concern

Enter the details of your request. One of our Specialists will get back to you as soon as possible.

Describe your question or request in a few words, and we’ll suggest some helpful answers.

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    Vivi: Available 24/7
    Specialist Live Support: Monday to Friday, 10 AM – 10 PM (UK time)

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    +44 (0)207 048 0600

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