Returns to Vivo are easy, to start your return by completing a return form Click here
Though returning your Vivos used to be free, we now charge a small amount - starting with £3 per return in the UK. Any orders placed before the 25th May will still be able to Return for free.
Please note that some return options may require a printer.
You can track your return via our return tracker: Click here
Outside of the UK
If you live outside the UK returns: Click here to go to our online returns portal.
If you have further questions on how to return you order, please contact our Customer Care team
