Returns to Vivo are easy, to start your return by completing a return form Click here
We now charge a small amount - starting with £3 per return in the UK.
Please note that some return options may require a printer.
You can track your return via our return tracker: Click here
Outside of the UK
If you live outside the UK returns: Click here to go to our online returns portal.
If you have further questions on how to return you order, please contact our Customer Care team