What should I do if my shoes have been extremely well loved and I'm not sure they can be repaired? 24 March 2022 09:58 If you’re concerned your shoes are beyond repair, please contact our dedicated customer services team before sending them in with some pictures and we will advise accordingly. Contact Us We'd love to hear from you... Contact Us LIVE CHAT Need some help, speak to a specialist. EMAIL We'd love to hear from you email@example.comCALL +44 (0) 207 048 0600 Was this article helpful? Yes No 0 out of 0 found this helpful Related articles What does the repair service offer? Which styles can I have repaired and what happens if they are not repairable? Should I wear socks or insoles with my Vivos? How do I clean/care for my Vivos? Do you offer refunds or exchanges?