How long does it take? 24 March 2022 09:58 Repairs take two weeks from arrival at our workshop. You will receive an email once your shoes have arrived and then again before they are sent back. Contact Us We'd love to hear from you... Contact Us LIVE CHAT Need some help, speak to a specialist. EMAIL We'd love to hear from you firstname.lastname@example.orgCALL +44 (0) 207 048 0600 Was this article helpful? Yes No 0 out of 0 found this helpful Related articles How do I track my order? Which styles can I have repaired and what happens if they are not repairable? Will I get the same outsole/shoelaces/eyelets or can I pick another colour? What does the repair service offer? How do I clean/care for my Vivos?