What if my Tabi sandals are not comfortable or do not fit well?

Tabi sandals are made to your foot’s exact blueprint, so it’s important to stand naturally on the foot scanner during your scan. We provide a visualisation of your custom-fit Tabi sandals before purchase, meaning you take full responsibility for ensuring the accuracy of your foot scan. 

If you experience discomfort, we recommend allowing some time for your feet to adapt to the new fit - especially if you’re transitioning from conventional footwear.

If the fit continues to feel uncomfortable, please fill in the product issue form in your account or contact customer service for support.