Customer Service Opening Hours

Holiday Notice: Our customer service team will be closed from 24th December 2024 to 2nd January 2025.
During this time, our Support Hub is available 24/7 to assist you with answers to frequently asked questions.

 

Need Help? We're Here for You!

Have a question about your order, our incredible products, or anything Vivobarefoot?
Check out our Support Hub for instant answers, or reach out to us through the options below:

 

Live Chat Support

Primus Bot: Available 24/7 for instant answers.
Barefoot Buddy Live Support: Monday to Friday, 9 AM – 10 PM GMT.
Click the chat icon in the bottom-right corner of your screen to start chatting with us.

 

 

WhatsApp Chat Support

Primus Bot: Available 24/7 for quick assistance.
Barefoot Buddy Live Support: Monday to Friday, 9 AM – 10 PM GMT.
Message Us on WhatsApp

 

Send Us an Email

If your query doesn’t require immediate assistance, you can reach us via email.
Please note that response times may be a little longer.
Fill out our webform.

 

Self-Service Made Simple

Save time and find answers instantly on our Support Hub.
From tracking your order to returns and sizing advice, we’ve got you covered 24/7!

 

*Bank holiday hours may affect availability.